A Step by Step Setup of a Trixbox Server and Polycom Soundpoint IP 501 SIP
A Step by Step Setup of a Trixbox Server and Polycom Soundpoint IP 501 SIP
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2. When you log in the system will tell you what IP address it received from your DHCP server. You can give the system a permanent address now by typing netconfig. If you reconfigured the IP address restart the network by typing service network restart.
2.1 In executing the command help-trixbox, the Help commands and descriptions are printed in the screen.
2.2 The command passwd-maint, is a help command that set master password for web GUI.
Note: You need to execute this command before switching a user mode (in the web GUI).
2.3 The command Setup-polycom, is a help commands that creates Polycom default files in /tftpboot.Note: You need to execute this command after switching mode and after assigning ip addresses to all Polycom Phones.
2.5 Click on Switch next to User Mode this will open the Admin GUI. Login with user:maint pass:password
2.6 Admin GUI screen will open. Click on Asterisk -> FreePBX. This will open the FreePBX configuration GUI Admin Screen
2.7 Click Setup -> Administrator Fill the required fields for
Username: Sample
Department: IT
Admin Access: For default settings highlight ALL SECTIONS
Click Submit Changes and when you are done click the red commit bar at the top of the screen Apply Configuration Changes , then Click Extension to open Extension screen.
2.8 In Add an Extension Menu -> Generic SIP Device -> click Submit -> another screen will be extended and Fill the required fields for
User Extension: 6211
Display Name: Ehrwin Mina
Secret: 6211 <- Just put the extension number too
Leave other setting in default
Click Submit and when you are done click the red commit bar at the top of the screen Apply Configuration Changes. Continue adding extension until completing the ranges that you need.
Configuring the Polycom SoundPoint IP 501 SIP Device. At this point, I recommend you go in through the interface on the phone itself to configure as much as you can. Why? Because as I mentioned earlier, the web interface takes forever to become active after a reboot, and it has to reboot a LOT if you do all this on the web. Fortunately, most of the settings can be done on the phone itself...in fact, only tweaks for setting up the Message Waiting Indicator (MWI) light functionality and registering the Asterisk server under the individual lines need be doneon the web interface.
Press the Menu button, then go to "3. Settings..." and then "2. Advanced...". Enter in the admin password of 456 again. Choose "Admin Settings..." and then "Reset to Default" and "Reset Local Config." IF YOU DO NOT DO THIS, SOME OF THE SETTINGS YOU MAKE BELOW WILL NOT BE SAVED. You need to overwrite the data that was in the XML configuration files on the TFTP server. (By the way, you can use the Format File System option under this menu to completely wipe everything away, including all ROM files and most settings, and start over from scratch.)
After rebooting, go back to Menu/Settings/Advanded and put in the following important settings:
1. Admin Settings
1. Network Configuration
This is the same as you edited during boot, for reference.
DHCP Client: Disabled
Phone IP Addr:
Subnet Mask:
IP Gateway:
for now leave other setting for default/Disabled
Save config -> Reboot phone
3. Using the EndPoint Manager screen, to configure the Polycom phone extension. Click on Asterisk -> EndPoint Manager (a screen will open like the screenshot ehrwin mina below).
3.1 Click Polycom Phones -> FreePBX Device ID {choose for extension with username} -> Phone Type {IP 501} -> Mac Address {0004F2059676} -> click Submit button.
3.2 click Submit button. A list of Manage Polycom Phone are present in the screen (this feature also applicable in cisco’s voip units)
3.3 Using EndPoint Manager Map Devices features. Click on Asterisk -> EndPoint Manager (a screen will open like the screenshot below) -> GO button and wait for the list of Map Devices.
3.4 Using EndPoint Map Devices features, to configure the extension line of every Polycom Phones. Click on IP Address (a screen will open like the screenshot below).
3.5 Configuring the extension line of every Polycom Phones. Click on Line1 or Register1, Login with user:Polycom pass:456 (a screen will open like the screenshot below).
3.5 Fill all required information need list below (a screen will open like the screenshot below).
Line1: ...
This sub-menu is one of three, with Line2 and Line3 allowing you to add up
to three different extensions to the phone. There are three soft buttons
along the left of the display which show these lines. For the purposes
of this config (and what most people will do anyway), you'll have all
three of these lines show up as the same extension, so people can receive
and make multiple calls simultaneously.
Display Name
Address
This is the extension number in Asterisk. To continue the example,
we'll set this as 510 to match our Asterisk config.
Auth User ID
Put the extension number in here again.
Auth Password
This is where you put the "password=" or "secret=" value from your
sip.conf file. In our example, this was "polycom" or the extension number.
Num Line Keys / Third Party Name
Here is where you tell the phone how many soft buttons to assign
this line. As mentioned above, we'll put 3 here so that we have
three instances of the line.
Server Address
Put the Trixbox server IP address in here.
Put 5060 in here.
Server Expires
Put 3600 in here.
Server Register
Put the 1in here. Enable to register lines with the Asterisk server under the Line1
3.6 Click Submit (a screen will open like the screenshot below).
Leave other setting in default that are not listed here.Wait for the Polycom Phones finish rebooting, You can now start using the trixbox with Polycom phone extensions.